Shipping Information
Shipping Options
Standard Shipping
3-5 business days
$9.99
Free on orders over $50
Express Shipping
1-2 business days
$19.99
Free on orders over $150
International Shipping
7-14 business days
Starting at $24.99
Free on orders over $200
Delivery Times by Region
Region | Standard Shipping | Express Shipping |
---|---|---|
United States (Continental) | 3-5 days | 1-2 days |
United States (Alaska, Hawaii) | 5-7 days | 2-3 days |
Canada | 7-10 days | 3-5 days |
Europe | 10-14 days | 5-7 days |
Asia Pacific | 12-16 days | 6-8 days |
Rest of World | 14-21 days | 7-10 days |
How Shipping Works
Order Placed
Your order is confirmed and payment processed
Order Packed
Items are carefully packed and labeled
Shipped Out
Package handed to shipping carrier
Delivered
Package arrives at your doorstep
Important Information
Order Processing: Orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day.
Tracking: You'll receive a tracking number via email once your order ships. Track your package anytime through our website or the carrier's site.
Customs & Duties: International customers may be subject to customs duties and taxes. These charges are the responsibility of the recipient.
Delivery Issues: If you experience any delivery issues, please contact our customer service team immediately at support@shophub.com.
Shipping FAQs
Can I change my shipping address after placing an order?
You can change your shipping address within 2 hours of placing your order. Please contact customer service immediately if you need to make changes.
Do you offer same-day delivery?
Same-day delivery is available in select metropolitan areas for orders placed before 12 PM. Additional charges apply.
What happens if I'm not home during delivery?
The carrier will typically leave the package at your door or with a neighbor. You can also provide delivery instructions or request a signature requirement.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number. You can also track your order by logging into your account on our website.